FAQs

FAQs – SmartX Wow

Here are some common questions our customers ask. If you don’t find your answer here, feel free to contact us!

1. How can I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

2. What payment methods do you accept?

We accept secure payments via credit/debit cards, PayPal, and other trusted payment gateways.

3. How long does shipping take?

Shipping times vary depending on your location. On average, orders take 7–15 business days to arrive. You will receive a tracking number once your order is shipped.

4. Can I cancel or modify my order?

We process orders quickly, but if you need to cancel or modify your order, please contact us within 12 hours of placing it.

5. Do you offer refunds or returns?

Yes! We have a 30-day return policy. If you are not satisfied with your purchase, contact us at smartxwow@gmail.com for assistance.

6. What if I receive a damaged or incorrect item?

If you receive a damaged or wrong item, please email us with photos of the product, and we will arrange a replacement or refund.

7. How can I contact customer support?

You can reach us at smartxwow@gmail.com, and we will get back to you within 24 hours.